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Terms & Conditions

BioServices (Pty) Ltd (“BioServices”) owns and operates this Website. The terms and conditions set forth in this document govern your relationship with Critical Extracts and your use of the website located at https://criticalextracts.co.za (“Website”).

Your access to and your use of this Website, and the purchase and sale of the products and services that are available through this Website, (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services you are agreeing to each of these Terms of Service, all as may be updated by Critical Extracts from time to time. You should check this page regularly to take notice of any changes that Critical Extracts may have made to these Terms of Service.

Access to this Website is permitted on a temporary basis, and Critical Extracts reserve the right to withdraw or amend the Services without notice. Critical Extracts will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, Critical Extracts may restrict access to some parts or to all of this Website. Critical Extracts will not be liable if for any reason some or any portion of this Website is unavailable at any time or for any period.

This Website may contain links to other websites that are not operated by Critical Extracts (the “Linked Sites”). Critical Extracts has no control over the Linked Sites and accepts no responsibility for them, nor for any loss or damage that may arise from your use of the Linked Sites. Your use of the Linked Sites will be subject to the terms of use and service contained within each such Linked Site.

Privacy Policy

Critical Extracts’ privacy policy and cookie policy, which describe how Critical Extracts will use your information, can be found at https://criticalextracts.co.za/privacy-policy/. By using this Website, you consent to the processing described therein and warrant that all data that you provide is truthful and accurate.

Prohibitions

By your use of this Website, you agree that you will not misuse this Website. You further agree that you will not: (a) commit or encourage a criminal offense; (b) transmit or distribute a virus, trojan, worm, logic bomb or any other material that is malicious, technologically harmful, in breach of an obligation of confidence or that is in any way offensive or obscene; (c) hack into any aspect of the Service; (d) corrupt data; (e) cause annoyance to other users; (f) infringe upon the rights of any other person’s proprietary rights; (g) send any unsolicited advertising or promotional material, commonly referred to as “spam”; or (h) attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Any breach of this provision may constitute a criminal offense and Critical Extracts will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

Critical Extracts will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property, Software and Content

The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remain the property of Critical Extracts or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Critical Extracts and its licensors. You may store, print and display the content supplied solely for your own personal non-commercial use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Terms of Sale

Placing an order for products means that you are offering to purchase that product on and subject to the following terms and conditions of sale.

All purchasers must be at least eighteen (18) years of age and must possess a valid credit or debit card issued by a bank acceptable to Critical Extracts. Placement of an order indicates that you represent and warrant (1) that all of the information that you provide to Critical Extracts are true and accurate; (2) that you are an authorized user of the credit or debit card used to place your order; and (3) that there are sufficient funds to cover the cost of the goods ordered.

All orders placed on this Website are subject to: (1) product availability; and (b) Critical Extracts’ confirmation of the order quantity and price. Critical Extracts retains the right to refuse any orders. All prices advertised are subject to such changes.

Product shipment may vary according to availability and is subject to any delays resulting from postal delays or force majeure for which Critical Extracts will not be responsible.

(a) Our Contract
When you place an order, you will receive an acknowledgment e-mail confirming receipt of your order: this is not an acceptance of your order. No contract is formed until Critical Extracts transmit an e-mail confirmation that the goods that you ordered have been shipped to you. Only those goods listed in the confirmation e-mail sent at the time of shipment will be included in the contract formed.

(b) Pricing and Availability
Errors in product details, descriptions and prices may occur despite efforts to ensure accuracy. If Critical Extracts discovers an error in the price of any goods that you have ordered, then Critical Extracts will inform you regarding the error, and you will have the option of either reconfirming your order at the correct price or cancelling it. If Critical Extracts is unable to contact you, then Critical Extracts will treat the order as cancelled. If you cancel the order after you have already paid for the goods, then you will receive a full refund.

(c) Payment
On receipt of your order Critical Extracts will seek authorization for payment from your card issuer. Your card will be debited upon receipt of that authorization, and funds received will be treated as a deposit against the value of the goods you have ordered for purchase.

(d) Returns and Refunds

We can not accept opened or broken products.

Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law https://criticalextracts.co.za and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.

Intellectual Property Disclaimer

Any trademarks/names or copyrighted materials on this Website are owned by the respective trademark owners or copyright holders. Where a trademark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Critical Extracts.

Indemnity

You agree to indemnify, defend and hold harmless Critical Extracts, its shareholders, directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of the Terms of Service.

Variation

Critical Extracts reserves the right in its absolute discretion to amend, remove or vary the Services and/or any page of this Website at any time and without notice.

Invalidity

If any provision of these Terms of Service or the application of these Terms of Service are construed or held to be void, invalid or unenforceable by the order, decree or judgment of a court, then the remaining provisions of this Agreement will not be affected thereby but will remain in full force and effect.

Waiver

Any term or condition of these Terms of Service may be waived by Critical Extracts at any time, but no such waiver will be effective unless set forth in a written instrument waiving such term or condition and that is executed by an authorized representative of Critical Extracts. No waiver of any term or condition of these Terms of Service will be deemed to be or construed as a waiver of the same or any other term or condition of these Terms of Service on any future occasion.

Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Critical Extracts.